It seems like a widely accepted idea among strategic
communications professionals that good PR does not draw attention to itself or its
biased messaging,. I’m skeptical of that
idea.
I think it’s worth exploring the
idea that PR is so pervasive in society that it’s often noticeable. Think about
it! How often do we watch politicians shamelessly stump for themselves on
national television and think nothing of their self-promotional PR? How often
do we see businesses publicly sponsoring a charity event and draw the
conclusion that they are sponsoring the event primarily to further their brand
reputation? Do we in the field of public
relations really think that the public fails to recognize strategic messaging when
they see it?
I’ll take my skepticism one step
further and suggest that strategic communications can be effective even when it is conspicuous. My background is in political communications,
so I’ll elaborate with a political example.
President Barack Obama’s 2008 and 2012 presidential campaigns,
like all electoral campaigns, were essentially strategic public relations
campaigns. President Obama’s campaign used messaging strategies of change and
continued hope to achieve the obvious objective of winning the election. The
campaign rallies, fundraising and press appearances were clearly efforts to
persuade the public to help him achieve his electoral goals. People were still
influenced by President Obama’s political PR despite its inherently conspicuous
persuasive nature. Politicians don’t generally frame their campaigns as mere PR
efforts, but I think people often understand when they are being persuaded and
let themselves be persuaded nonetheless.
I used a political strategic
communications as an example, but I think public relations campaigns that are
open about being PR can also be effective across throughout society and between
sectors. For example, a business that donates a certain percent of its profit
doesn’t have to pretend like it’s donating merely out of good will. I think
most people would appreciate the charitable donation regardless of if business
donors were open in their motivations of being seen as an important community
partner. The money would be helping either way!
This all comes down to the idea
that communications professionals seem to feel the need to downplay or hide the
strategic motivations behind their PR campaigns. I think that this exacerbates
public relations’ bad public image. The more open and honest public relations
professionals are about their persuasive work, the more audiences will be
willing to ENGAGE with the message, as they won’t feel like they’re being
subtly manipulated. This might even result in more effective PR in general, but there might be caveats depending on the
exact situation.
What do YOU think? If you don’t work in PR, do you think that
strategic campaigns that are open about being campaigns are easier to engage
with? Or, if you are a public relations professional, what is your perspective
on being open with your publics about your persuasive goals?
Marc Patnode
University of Minnesota
Jour 3279
Blog Assignment
Marc Patnode
University of Minnesota
Jour 3279
Blog Assignment
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